Fast expert response when it matters
Consult / Break Fix
Network down? Critical issue blocking your operations? Our break-fix and consulting service provides rapid, expert intervention to diagnose and resolve network problems — minimizing downtime and business impact.
Expert response, every time
When your network goes down, every minute costs money. Our certified engineers respond quickly — remotely or on-site — to diagnose the root cause, restore service, and document what happened so it doesn't happen again.
- Rapid remote & on-site response
- Root cause analysis & documentation
- Cisco & Palo Alto certified engineers
- Post-incident hardening recommendations
- Network outage triage & resolution
- Configuration review & correction
Certified. Fast. Reliable.
Our engineers hold Cisco and Palo Alto certifications and have resolved critical network incidents for manufacturers, healthcare providers, and enterprise clients across Greater New England.
Remote
Same-day response
On-site
Next-day response
Cisco
Certified
Palo Alto
12+ years
Consulting & Break Fix Rates
Transparent hourly rates with no hidden fees. Retainer blocks available for ongoing support needs.
Remote Consulting
$250/hr
Remote-only consulting and break-fix support. Ideal for configuration issues, troubleshooting, and advisory sessions.
- Remote access only
- 2-hour minimum
- Incident documentation
- Follow-up summary report
On-Site Break Fix
$350/hr
On-site response for critical network issues in Greater New England. Includes travel within 60 miles of Boston.
- On-site response
- 4-hour minimum
- Root cause analysis
- Hardening recommendations
Retainer Block
From $3,500
Pre-purchased block of hours for ongoing consulting, priority response, and ad-hoc break-fix needs.
- 10-hour block minimum
- Priority scheduling
- Remote & on-site coverage
- Monthly rollover
Network issue? Let's fix it.
Call us directly or book a consultation. We respond fast.